
Support & Care
How to setup up a reward?
Easy steps to setup reward. You must setup reward before issue reward to client.
1. Go to Table > Reward page
2. Click + button to create a new reward

3. Key in reward details, Click Save button after completed.

Important Note:
1. Please include a link http://loyalty.gackpack.com into pre message so the link is included in sms message.
2. Reward image size: 1080 x 520 px (Click Select Image button to upload a image, this image will be show to client on client loyalty page - http://loyalty.gackpack.com/)
Reward Image guideline as below

2. Pre message: You may key in a message which client will receive via sms whenever reward is issued.
3. Post message: You may key in a message which client will receive via sms whenever reward is redeemed.
4. Pre message and Post message is active by default (Recommended). In active mode - sms message for issue and redeem will be send automatically.
More info: How to issue and redeem reward?
For more support please email to: support@gackpack.com